[Resolved]  Samsung India — didn't give back memory card

Address:Dakshina Kannada, Karnataka
Website:Amazon

Hello sir. I bought this phone in july 2018 from amazon. This is to tell u that from 2 weeks i have been going to the samsung service centre mangalore. They made me come almost everyday saying that my phone samsung j6, has some or the other problem. Finally today i got it back. But it doesn't have memory card in it. While i had given my phone to them they had given me the sim card back only. Now they are lying that they gave back the memory card too. I am cent percent sure they didnt. And they didnt even tell that we are suppose to take back the memory card too. U can even check the cameras there. I need my memory card. I told them multiple times that it's with them.
I am helpless despite knowing that they have it. I either want my memory card or a new cell phone.
Help urgently
Rekha
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Jan 13, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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