[Resolved]  Samsung India — double door fridge

I am here to complaint u that my samsung refrigerator was not working. We already gave complaint to audhorised company many times.. They were not responding to our complaint. Here i am giving the details of the product. Samsung 34k3753s9….. Purchased on 24/04/16 at sonovision….. Kakinada….. Still in warranty period…. Bill no se-862….. I request u to pls consider my complaint….
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Mar 27, 2018
Complaint marked as Resolved 
Ph no 1800407267864 we dialled so many times to this number...every time they r receiving our complaint...used to say that they will send their engineer immediately..but no one was coming...this happens at least ten times...our Samsung refrigerator worked properly for only one year...since the date of purchasing...we were fed up by giving complaints to audhorised company...that’s y we approached to consumer rights...we have already warn them ...that we will take action against them...but they r ignoring...pls take action against that company...this is the worst service that we have ever seen
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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