[Resolved]  Samsung India — double security seal one above other on the samsung note 8 kit box which indicates cheating.

Address:

600096

I purchased samsung note 8 @ rs 55990/- from vijay electronics samsung plaza in velachery, chennai, tamilnadu. It was a defective piece where the proximity and auto rotation sensors were not working. My complaint was accepted by samsung service centre valuarkottam, chennai. They packed the defective piece which i presented to vijay electronics who gave me a replacement. But on closer observation at home i found that there was double sticker one above the other which as if the seal was broken and the second seal was put to hide the same. The accessories all had vietnam in the earlier returned piece while the replacement had china stamp on the charger. Both the charger and mobile heat up while charging. I strongly feel that i have been handed a refurbished piece instead of fresh piece and i feel i have been cheated by vijay electronics. I request that samsung takes a serious view of the same and does justice and replaces my mobile set and accessories with original samsung product.
From gourishankar l. Iyer, mobile [protected]