[Resolved] Samsung India — due to their bad service and delaying to issue the promised compliments...

Madesh2910

from Chennai, Tamil Nadu

Address:

620018

During the time of diwali i bought a samsung 49 inch tv... On that time they promised me and billed me for giving home theater speakers,... But till date they are not providing me what they are promissed... Eventhough i’m a regular customer to sharptronics company they are not giving me proper response and not considering this issue... I think they are selling the customer compensation products in black markets... Please look into this issue...

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Jan 18, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Dec 23, 2018

Updated by Madesh2910 In that call there is no responses about the complaint... they just told that they are forwarding the complaint to tamilnadu