[Resolved]  Samsung India — Duplicate product

Address:Chhindwara, Madhya Pradesh, 480001
Website:www.dealzandooffers.com samsung

Dear sir i have ordered a combo of 64 gb samsung memory card and samsung 25000 mah power bank and airphone from www.dealzandooffers.com on 23rd may 2017 by advertisement on facebook.com.
It is delivered to me on 26th may 2017.
When i hv opened the parcel i found a piece of plastic instead of memory card a duplicate powerbank which os not working and a very rough quality airphone. I have paid 1049 for above useless product. I have immidiatly informed to the courie company delhivery courier service about this fraud and asked them to refund bit they denied. And they even not provided me the information about the aforesaid company it shows that the courier company is also involve in this fraud.
Please help me in this regard n enable me get my money back my details are as follows order no. [protected]
Cib307944
Company's cont no. [protected]
[protected]
My name is praveen chourey mob [protected]

This fraud company creating 1000 of people daily so take strict action agaist it immediately.
Thanks..
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information