[Resolved] Samsung India — fake call mobile with jio sim selected and fake call

Noshad Khaan Mansuri

from Bhopal, Madhya Pradesh

Address:

Shajapur, Madhya Pradesh, 465001

Sir
I am Noshad khaan mansuri and mera State Madhya Pradesh hai mere paas ek call aaya or bola ki sir aap jio number use kar rahe hai mene kaha haa or aap ka no. Discount offer me chuna gaya hai aapko jio or mi company ki taraf se mi note 5 pro 70% off me sirf 4000₹ me diya ja raha hai or mene apna village Post office or Disst. Ka state M.P. KA PATA DEDIYA OR 10-12 DIN baad ek call aaya or bola ki aapka parsal aaya hai post-office me to mene payment 4000₹ diye or parsal leliya or khola to usme do pars or ek belt nikla
Sir mere pese diladijiye sir please please
Is address se aaya thaa :-
Mobile gallery
House no. 104 Ground floor blk b Hari Enclave Delhi 110086

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Jan 16, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Samsung India Customer Care's response Dear Sir/Madam,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd