[Resolved]  Samsung India — fake call offer samsung 7 in just rs 3500

Address:Jaipur, Rajasthan

Today i received a call from samsung agent she is offering me samsung j7 phone in just 3500 inr for marketing purposes. She is from dwarka and her cell number [protected] (Priyanka sharma) a fake call make to me. After some time she provided me her whatsapp number [protected] for sending my id card photo copy photo ect.

Where i complaint such case.
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May 12, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
Samsung India Customer Care's response
Dear Customer,
This is in reference to your email / letter dated 04.12.2015 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Ez[protected]in
inland speed post
delhi g.P.O
amt. 4000
samsung j7 prime mobile.

Is it true or fake ..They call me i want to verify either its true or false if true i will take else not.. Please infrom me. My number [protected]

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