[Resolved] Samsung India — Faulty Samsung S8 Plus | |||
I bought s8 plus which has many defects. People be aware. Do not buy s8 plus.. It has many more manufacture defects. And samsung india is good in selling those manufacture defective products to the customers and will not take any responsibility of it. I have bought s8 plus on may 10th 2017.in 2 weeks the phone started developing red spot on the left corner of the display and the screen flickers often. When i take that to the service centre i have been treated as a street dog I have submitted the mobile to the service centre on 8th jun 2017 till now i have not got any satisfactory response from samsung customer care... I am going through serious mental trauma due to this issue Spending rs. 65, 000 over the phone i lost my peace. Preeti yadav Senior executive, customer experience Samsung india electronics pvt. Ltd Desk phone:[protected] extn 9677 Preeti yadav from samsung customer care is so irresponsible... Not to bother to give proper response or call me back after writing several emails to her. I have tried calling on her extension but no one will pick the call I am getting tortured by samsung.. Neither i have the mobile with me nor my money. Samsung is just making fool of customers Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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