[Resolved]  Samsung India — fraud happened in the name of extended warranty.

Address:New Delhi, Delhi, 110063
Website:Samsung India

Fraud happened with me. I paid Rs 8638 for extended warranty of 4 years on my refrigerator but the company claims that payment has not been received. I am attaching the receipt for this payment made. Please check.
I also called on the number on the payment receipt and the person told me that he never came to collect payment. Please help as I have been cheated and need to get this resolved.
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Oct 21, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Sep 02, 2018
Updated by Amit Pasricha
Attaching the email that was sent to the Samsung team today post our conversation. Extremely satisfied with the behavior of the goons sent at my place today.

Verified Support
Sep 20, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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