[Resolved]  Samsung India — My double door refrigerator of model name 05934ZAZ400005Z

Address:	Sikar, Rajasthan, 332023
Website:	www.samsung.com/in

Dear sirs,
I would like to inform you that my double door refrigerator of model name 05934zaz400005z is give trouble to me due to rubber cut below side the door for quite some time. I made complain to samsung custom care using their number[protected], several times. My complain no is [protected] after that their person visited my home and vide call no. [protected] and replaced the rubber of complete door and take the both charges of services and produce. After changing by refrigerator door’s rubber. We are facing some cooling issue i complain several time after they visited and change parts and committed and problem resolve now but situation was very disgusting. Now my refrigerator become a box. My point is :-
1. First time my problem is for rubber cut
2. After replaced rubber we are facing some cooling issue.
3. Now my refrigerator become a box after several time visit of your well trained technician.
4. Now your customer care services person and technician said parts are not available so problem cannot be resolve.
5. My refrigerator was in working condition before your technician visited and after visit its become a box for me
6. They suggest to me purchase new refrigerator which are not possible to me.
7. We all family members are using different product of samsung for last 10 years and now it was very painful situation for me and my family members and its was very difficult to trust in your product. Therefore, i request you to take necessary action in this regard.