[Resolved] Samsung India — galaxy j7 pro service centre agra refused to repair | |||
My mobile repair was denied due to physical damage. But my mobile didnt got damged. It was denied by agra samsung service centre saying dat mobile pocket me daalne se tut gaya hoga. Is dis your disgusting reason. Pls consider my request otherwise consumer court would be last option for me to get justice.sir i sware phn was nt physicaly damaged and neither damaged is shown smwhr in phn even a bit...spot was earlier small lik pin point it get larger day by day now covering half phphn...ma frnds are making jok of samsung by saying dabba phn nhi chla na...i sware samsung is ma fav company bt this it make me feel down.down...u tel me how can pin or some larger than pin point spot can come in physical damage...plz i dont wanna go further with this complaint..plz btr resolve it with this complain nly...othwis we will meet in consumer court i...as i m practising in Distt court .hoping for gud rply...btr ask ur service center to fix ma prblm bcs i hv nt damaged it intentionally or unintentionally... Was this information helpful? | |||
Feb 17, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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