[Resolved] Samsung India — Galaxy S7 | |||
Hi Sir, Jobsheet No : [protected] i was facing that my phone samsung galaxy s7 getting air in between lcd and pda, i went to samsung service centre, they told me its peel off, we cant give you warranty, i was shocked that its not physically broken nor water damage so why you are denying to give me a service, They are assuming that i had press the bezel so hard thats why a gap create and fooling me. I had called to Samsung high authority Mr gunveer i have told him, there is a scheme from your end that who bought the product is September they will get free 1 time screen replacement warranty only in 1000 rs, in India everybody knows that, they denied and told me that there is no such offer this offer is only applicable who bought note 7 but device was discontinued then customer get s7 edge instead of NOTE 7, such a liar, I want justice i bought such a expensive product & there is no physical damage and they are asking for 9k for just assuming Was this information helpful? | |||
Mar 2, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 21, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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