[Resolved]  Samsung India — Having extended warranty still samsung galaxy note 4 pba not available

Address:Mumbai City, Maharashtra, 400064
Website:ww.samsung.com/in/microsite/smart-services/?cid=in_ppc_google_hhp-samsung-surya-brand-bmm-samsung-ca

We purchase handset 29/06/2015 @ rs 41500. Purchase extended warranty 15/06/2016 rs 2482/-. On 4/01/2017 motherboard not working . Malad mumbai-400064 service centre reg no-[protected] not having note 4 pba. They told 10 days but yet no idea when they got. They not give any standby phone also no knowledge of spare part. So i think if they not produce spare part than not give warrenty or give latest phone or same note 4. But how they can put us on hold. Stop making emotional advt first satisfied their customer
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Feb 28, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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