[Resolved]  Samsung India — high repair cost

Address:679552

I have been using samsung s7 for the last two and half years. But recently the battery got bulged and the back cover came out. I approached samsung authorized centre to find out that there is a short in the motherboard and it can only be repaired by replacing the motherboard and battery which would cost around rs 15000.00. It is really shameful that samsung is charging high amount for old models.
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Oct 30, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Oct 01, 2018
Updated by nishil mohammed
My email is mohammed.[protected]@gmail.com. the mobile was scanned at Samsung authorized service centre in trissur, kerala. No reference was given.mobile number is [protected]

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I purchased a washing machine on 2nd April, its spin tub is not working, it stops working in 15 minutes..I lodged a complaint on 8th September and again on 20th September but no technician has visit till date.

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