[Resolved] Samsung India — I had buy a washing machine and it is not working properly | |||
I had buy an washing machine and it is not working properly and when i complaint for this they told that i will be charged for making it even it is in warranty period. It is not a good thing that i had brought a washing machine which is not working properly as i more believe on samsung that's why i bought washing machine of samsung but it is not working and when i complaint for this they said that it will charged for restoring even it is warranty period but also they will charged. It is not a fair thing that i believe on you and you neglecting me. So kindly view mine complaint and save your company performance otherwise you know. Thank you Was this information helpful? | |||
Feb 11, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 11, 2019 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd