Samsung India — improper communication and functioning of customer service center

Address:	Katni, Madhya Pradesh, 483501
Website:	www.samsung.com/in

Hello sir/mam
I am very disappointed from the service and communication made by customer service center
I have purchased a phone samsung on7 pro
It is having a battery and network issue related problem. Regarding which i went to the samsung care within my city several times.
Even after 3 months of purchase mobile was heating unnecessarily
And i complaint about the same thus they said that it is the problem of software and asked to update it
And i said ok
But the problem remains there
Later it arises again and customer service center always said the same.
After warranty i visited for the same problem they said there is a problem with motherboard which was quite strange that when i was coming for the same problem under warranty it is said to be software problem
And after warranty same problem related to motherboard.
On 8 september 2018 i submitted my phone for the repairing and changing motherboard ic under bill no [protected], imei - [protected] and serial no. Rz8j30ebzfb
And it was committed to be repaired and return by thursday 13 september 2018. But there was no intimation from customer services till date i only tried and got delayed daily with no information on phone. When i visited there they said mother board is ok now, but battery is exhausted and damaged.
But when i submitted it they said every other thing is ok except mother board now they are saying battery is also idamaged
Tomorrow they raise something else..
Thats not fair..
Bit intolerant
Highly disappointed