Samsung India — inferior quality of tv and unreliable, inefficient, very costly and doubtful service

Samsung India — inferior quality of tv and unreliable, inefficient, very costly and doubtful service

P Pidhi from Mumbai, Maharashtra

New tv went out of order within 30 months. After sales service very costly. The service engineer was not found honest. He took away two replaced spare parts without my knowledge and permission. Even after his guptaassurances he failed to return the same. Samsung not replying my emails dt 28th june, 3rd, 4th. 10th, and 11th july 19. They are not taking any action in this regard. Jagmohan Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Aug 14, 2019 Updated by Pidhi My mobile numbers, email ID and complaint no and reference no had already been sent many times now.in my variou emails to you. How ever I am again sending again. Mobiles no [protected], [protected] and [protected]. complaint no [protected] and reference no [protected] Aug 21, 2019 Updated by Pidhi I have not been able to hear anything from Samung since 1st August 19. Then how is it resolved without any reply from them. Please direct them to reply at the earliest.
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