[Resolved] Samsung India — inverter refrigerator | |||
Its been more than a month my samsubg refrigerator is out of order. Despite of complaining 10 times no action has been taken and finally i get a message that my request has been closed. Is that the kind of service i get for such an expensive product of a reputated company like samsung. I hope authorities will take strict action and rectify my problem Was this information helpful? | |||
Oct 20, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Sep 05, 2017 Rathnam Subramanyam's response the fridge is not in use for 3 days now and still after much request the service engineer has not turned up although they promise to do so
Sep 07, 2017 Saivodela's response It's a fake products
Sep 07, 2017 Saivodela's response We got duplicate powerbank
Verified Support Sep 11, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 6 Comments | |||
Comments
I was booked 25000 man MI power bank, 128 GB sasung SD card, 64 GB Samsung pen drive, but delivered none brandad dispute power bank, dispute SD card and no pen drive, given.
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Samsung India Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
I have brought combo 3 material power bank 64 GB pen drive and 128 GB memory sd cards.it is not correct materials. Please return my order and I want to return my money back 1049
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Samsung India Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
[protected], [protected] we didn't got Bluetooth in it and also fake products in it we didn't got what we have ordered
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Samsung India Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Just a year ago we purchased a double door fridge. While the freezer works well, the bottom portion stopped cooling a few times. after much pleading the service engineer came and replaced the sensor which again stopped working within a week. It is a huge issue to get the service people for site visit as they keep promising but don't turn up.
Samsung India Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Not same product And one item Bluetooth has not found.sd card is 64gb.but when order it is128gb.please contact me..
My order tracking I'd is[protected]
My address. Pratap pritimaya Jena. at. Raghunath put.
P. O. Jajpur. 755001
Mob. [protected]
My order tracking I'd is[protected]
My address. Pratap pritimaya Jena. at. Raghunath put.
P. O. Jajpur. 755001
Mob. [protected]
Samsung India Customer Care's response, Sep 12, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd