[Resolved]  Samsung India — j7 pro black. 20 days old phone dead

Address:	Thiruvananthapuram, Kerala, 695014
Website:	www.samsung.com/in/support/model/SM-J730GZKWINS

I bought a j7 pro from samsung authorized showroom in vazhuthacaud, trivandrum. It's just 20 days old but today when i tried to make a call nothing is moving the phone is still and tried to switch off and switch on but the phone got off but not turning on when the phone battery was 61%. I have taken the same to the authorized samsung service center but they are telling will check the complaint and will try to rectify it. I have told them i do not want to repair my 20 days new phone i need it to be replaced with a new one but they are not helping me in this concern, the service center executive said as per company policy the phone can be replaced only within 14 days once it is sold. So my question is what they are providing with one year warranty. We pay our hard earn money to them and they are making us fools. Its clear cheating. Otherwise it should be informed at the time of purchase that the device which they sell has only 14 days replacement warranty instead of telling 1 year warranty.
Kindly help me in this concern.