[Resolved] Samsung India — j7 pro display problem automatically by small dots to big dot neither water log nor misuse | |||
Hi sir am using j7 pro since 4 months, the mobile suddenly black dotted and it's have company warranty about 12 months as seen it here i got problem with by phone and i got to samsung authorised service centre here i did not get any kind help against service and they bargain to get the service here now after 5 days i submitted my phone earlier but there is no reply from the service centre my contact no [protected] Was this information helpful? | |||
Dec 21, 2017 Complaint marked as Resolved Thank u samsung resloved my problem Samsung India customer support has been notified about the posted complaint. Verified Support Dec 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Verified Support Dec 22, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
3 Comments | |||
Comments
Dear sir/Madam,
I am sumsung J7 Pro Mobile buy in 03 Sept 2017.But he is Continuously Heating, Hanging, Display problem.i am not satisfied in Samsung Brand please clear my issued otherwise goes to consumer court and case.
If any clarification know me.
Regards,
Avinash Bhopi
[protected]
[protected]@gmail.com
I am sumsung J7 Pro Mobile buy in 03 Sept 2017.But he is Continuously Heating, Hanging, Display problem.i am not satisfied in Samsung Brand please clear my issued otherwise goes to consumer court and case.
If any clarification know me.
Regards,
Avinash Bhopi
[protected]
[protected]@gmail.com
Dear sir/Madam,
I am sumsung J7 Pro Mobile buy in 03 Sept 2017.But he is Continuously Heating, Hanging, Display problem.i am not satisfied in Samsung Brand please clear my issued otherwise goes to consumer court and case.
If any clarification know me.
Regards,
Avinash Bhopi
[protected]
[protected]@gmail.com
I am sumsung J7 Pro Mobile buy in 03 Sept 2017.But he is Continuously Heating, Hanging, Display problem.i am not satisfied in Samsung Brand please clear my issued otherwise goes to consumer court and case.
If any clarification know me.
Regards,
Avinash Bhopi
[protected]
[protected]@gmail.com
61%
Complaints
18883
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
on 16.12.2017 all of sudden its display has gone.On 20.0617, I have contacted samsung service centre okhla, within guarantee they claimedRs2500/but on the same even over telephone Rs6500/ but I have purchased withRs7000/how can I pay Rs6500/
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd