[Resolved] Samsung India — lcd not yet repaired | |||
Dear team, I have following up with samsung customer care team for since 20th oct to get my lcd repaired but im not able to get any update. Ref [protected], [protected], [protected] The executive came and checked and said in oct theta power atrt has a problem, and exp would be 15k so we told him we will get back, in nov i called the call centre and informed and pl come and repair, they came took theh part and said they try to repair it, again he cam said it not be repared and needs repalcement. Wesaid ok repalce it m he cam with new part and still teh lcd and get satrted then he said the motherbaord has a problem, Still if does not get repaired them the panle needs replcement. I fail to understand is he engr or??? Please revert [protected] Was this information helpful? | |||
Feb 6, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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