[Resolved]  Samsung India — led tv - poor quality

Address:

711322

Myself santanu hazra, was purchased the above led tv on may -2014 by rs. 24000 (Tenty four thousand only) and i have the warentty till may -2017. But before one week ago i faced some problem with my tv (Red colour missing only). Arranged service request ([protected]) from samsung care, service engineer visited and confirm that display pannel need to be changed and price is rs. 10000 approx. (Ten thousand approx.).

Now question is that
1. Within rs.12500 new samsung led tv is available in market now, so why i go for change the display pannel of my led by rs.10000.
2. I think samsung used the low quality materials and cheat with coustomers, otherwise how its possible within 04 years the major parts was damaged and maintenance charge is came near rs.10000.
3. How its possible for a general coustomer to maintained after purchased the tv by rs.24000, within 04 years maintenance came rs. 10000.
I requesting you please take necessary action regardings my complain and i demand the free mainteance of my led tv as soon as possible, otherwise i have to go for complain to consumer forum, and going to post in social media like fb, whatsaap, twiter – how samsung cheat with coustomer and make money.
Address : village & post - raghudevpur, p. S.- uluberia, dist. – howrah, west bengal - 711322, land mark – dak banglow