Samsung India — Manufacturing defect in samsung galaxy j2, screen cracked from centre not from edge

Address:	Kapurthala, Punjab, 144401
Website:	www.samsung.com/in/consumer/mobile-devices/smartphones

On monday, 18 july 2016 3:10 pm, rajneesh madhok wrote:


Phagwara, july 18, 2016
To
The samsung india electronics pvt ltd,
A25, ground floor, front tower, mohan co-operative industrial estate, new delhi -110044, e-mail: support.[protected]@samsung.com

Sub: manufacturing defect in samsung galaxy j2 mobile phone, screen cracked from the centre not from the edge of the mobile phone
Mobile phone: sm-j200gzddins
Sir,
I purchased samsung j2 mobile with imei no.[protected] for rs 7150/- vide invoice no. 1087 dated 27/05/2016 from cheeka electronics, shop no. 11/12, mandir market, mata rani road, ludhiana ph [protected]. Samsung j-2 as it is manufacturing fault because the crack can never be developed in the middle of the screen, if suppose that the mobile phone had fallen then the crack would have extended from the edge. As there is no scratch on the side or end of the screen so it is a manufacturing defect in the mobile set.
Secondly the screen protector is intact if the screen would have broken due to fall of the mobile phone then screen protector would have been broken previously. Previously the fault of disconnection of phone calls had been rectified by the service centre on the same mobile phone. There is manufacturing defect in the mobile phone.
The problem is regarding heat causing some tensile/ compressible force on the glass by the things surrounding lcd. Kindly fix the problem as the set is under warranttee and oblige.
Thanking you,
Yours sincerely,

Rajneesh madhok, m.com, ll. B, dfs (Advocate)
Legal & forensic investigator,
B-xxx/63, nehru nagar, st. No. 2,
Railway road, phagwara-144401 (Pb) ph:[protected]M), e-mail: [protected]@yahoo.com permanent & corresspondance address


Temporary address: c/o atlas sewing machine co, lakkar bazar, ludhiana