Samsung India — Micro oven

Address:Nilgiris, Tamil Nadu, 0423

My micro oven has been given to coonoor service station past 10 days no response in giving back after repairing it, no pick up of the oven from my home is available, a service person found the day he attended the complaint but unfortunately they don"t have spares. Staff expressed spares to be brought but only god knows when this is resolved unfortunately iam having all the house hold items of samsung what is the solution please help me out
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