[Resolved]  Samsung India — Mobile A8Samsung service center is unable to detect my problem

Address:Lucknow, Uttar Pradesh, 226020

Dear sir
I bought a handset model number SM-A800IZWEINS in march 2016 few day earlier on dated 22nd January 2017 my hand set swithoff by itself and since then not working so i move to service center Hazratganj lucknow but they said if they open the set the screen will shattered and it is not their responsiblelty and i have to bear the same ammount 8500₹ but why i bare the ammount if it is noty fault i will sending u this pls take action against ur service centre as they exploiting ur valuable customers their names are fahad and his associates. I[censored] will not take action against them i will move to consumer court for legal action and also for criminal court to vex me.
Animesh Shukla advocate civil court Lucknow
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Feb 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jan 25, 2017
Updated by Animesh Shukla
My number is [protected] pls contact me for any enquiries
Verified Support
Jan 25, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
We tried calling you on mentioned no. [protected] but no response.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Comments

Purchase as new samsung A6 mobile before 1 month.and yesterday to start issue charger was not connect my mobile.why i giving a new mobile at least 3 year using thane damage is okk. but giving 1 month and start issue for repairing what is this
Samsung India Customer Care's response, Jan 27, 2017
Verified Support
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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