[Resolved]  Samsung India — mobile blast

Address:Kolhapur, Maharashtra, 416002

Respected sir or mam i am a regular user of samsung mobile. Last year i purchased samsung s7 edge. A few days ago it got heated and blasted in my hand. No severe injuries but it was very disappointing. Now if i don't get refund for my cell i am going to viral all the pictures of the mobile on social media as well i will make a complaint in grahak suraksha.
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Oct 29, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Sep 20, 2017
yash93's response
if call me [protected]
Verified Support
Sep 25, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have purchased an refrigerator on 2014 of about 63000 and from 6 month around my refrigerator is not working properly after having repaired by samsung service center also it is same water is leaking from the fridge
I have heard samsung serves quality and after having this much costly fridge they and not able to solve my problem

Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
I PURCHASE ONLINE LED FROM SHOPCLUES J5100 . TV NOW NOT WORKING . SO CONTACT SAMSUNG SERVIES CENTER SHE TELL ONLINE NO WATTERRY OF BCZ U PURCHASE ONLINE SAMSUNG LED . I WILL CHEAK 5000 RS AMOUNT FOR SERVICES ONLY AND REPAIR CHARGES OTHER. so plz compalint my accpted the legal inquery againt shopclues and samsung comPANY .
Samsung India Customer Care's response, Oct 16, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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