[Resolved] Samsung India — mobile blast | |||
Respected sir or mam i am a regular user of samsung mobile. Last year i purchased samsung s7 edge. A few days ago it got heated and blasted in my hand. No severe injuries but it was very disappointing. Now if i don't get refund for my cell i am going to viral all the pictures of the mobile on social media as well i will make a complaint in grahak suraksha. Was this information helpful? | |||
Oct 29, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Sep 20, 2017 yash93's response if call me [protected]
Verified Support Sep 25, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
2 Comments | |||
Comments
I PURCHASE ONLINE LED FROM SHOPCLUES J5100 . TV NOW NOT WORKING . SO CONTACT SAMSUNG SERVIES CENTER SHE TELL ONLINE NO WATTERRY OF BCZ U PURCHASE ONLINE SAMSUNG LED . I WILL CHEAK 5000 RS AMOUNT FOR SERVICES ONLY AND REPAIR CHARGES OTHER. so plz compalint my accpted the legal inquery againt shopclues and samsung comPANY .
Samsung India Customer Care's response, Oct 16, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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I have heard samsung serves quality and after having this much costly fridge they and not able to solve my problem
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd