[Resolved] Samsung India — mobile/ complaint against mobile getting heated up.

Ritul Katekar

from Mumbai, Maharashtra

Address:

F/1105, kailash vihar, jailgaon, darri, Korba, Chhattisgarh, 495450

I have purchased samsung salaxy m30 mobile phone on 1/1/2020, from puspak electronics korba chattisgarh india. Its charging port got damaged on 28/1/2020, just within 28 days my phone stoped charging, because its charging port was damaged which i have got repaired from samsung care. But now it had started getting heat up and also its battery backup got decreased and fast charging is also not getting done. So plz replace my phone as soon as possible because its not even 2 monts happend i got have purchased your company's phone otherwise i will complain in consumer forem.

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Mar 26, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd