[Resolved] Samsung India — Mobile fraud

Monikaudeshi

from Surat, Gujarat

Address:

380015

Shop named redial mobile in ahmedabad has done fraud with me . I bought a mobile samsung A5 from that shop. I bought this mobile on 10 month of 2016 and after a month i was having some problem in mobile i visited in samsung service centre and i came to know that the mobile which was given to me has already compleated its warranty period in 8 month of 2016 .. and prize of that mobile was 16 k and he has taken 20 k from me ..i want my money back . And some action on that owner of that shop.

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Mar 24, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)