[Resolved] Samsung India — mobile handset repair | |||
I have a samsung metro 310 handset. Its keypad (Navigation down key) problem. I went to our nearest service centre diamond harbour, south 24 pgs, west bengal. First service job done by keypad replace. Same problem faced after one week later. When i visit 2nd time representative said that no handset replacement will made. We repair once again. I am a student. How much time or money to spend for this? Bad company. Bad handset... Sorry for bad english Was this information helpful? | |||
Aug 18, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
I dont want repair . I want handset replace as soon as possible.
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Mob: [protected]
No id provided from service centre.
Only Two copies cash memo taken from me.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd