[Resolved] Samsung India — mobile j7 prime - service center - anand lepcha - unprofessional | |||||
I was visited sevoke road siliguri service center on 07.04.2018 12:00PM to repair my j7 prime mobile. Anand lepcha told me that the shop is closed for the day we will not giving any token for the day and told me that please come on Monday 09.04.2018 in between 10:00AM to 8:00PM we will check. on 09.04.2018 I was visited to service centre at 07:00pm Anand Lepcha repeating the same dialogue that today we have closed to giving any token. You have to visit tomorrow...the lady sitting beside entrance and Anand Lepcha loughing on me...Is it a professional behavior... I will lodge a complaint against the service center to consumer forum. Was this information helpful? | |||||
May 19, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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