[Resolved]  Samsung India — mobile j730 black

I smt mdhumita nandy purchased a mobile from mobile zone on 10/01/2018 model no j730. But16/04/18 my mobile total automatically format.17/04/18 i submitted my mobile authorised service centre barasat north 24 parganas, kolkata, mitra traders, 3/2k. B bose road, barasat, kolkata, -124. They demund money for problem solved rs1535/- but this mobile now warranty period, please solve this problem other wise i am not received this mobile.
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May 28, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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