[Resolved]  Samsung India — mobile phone samsung galaxy s8, not working properly

I bought mg phone 5 month back, i got freezing of screen related issues around a month later, i thought it was due to no updating of software, then it worked well, then mid sep onwards, i got issues with battery, it went quickly down from 25 to 0 within mins, even after applying battery saver, this do occur even if i put my phone to charge, like if i put it at 9%it wont charge instead went down till 0%, then charge starts, today it crossed all limits i had applied battery saver at 15%and started using a bir at12%it went black instantly, then i put it to charge but it went non responsive, like a corpse... I think that doesnt sound good spending 500, 600$for such a thing and calling it a flagship. Really very disappointed.
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Dec 19, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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