[Resolved]  Samsung India — Mobile repair for manufacturing defect

Address:Kolkata, West Bengal, 700020

We had given our mobile phone for repair of manufacturing defect at samsung authorised dealer - m/s heart beats 44/1 elgin road, kolkata 20, but even after 4 months, the shop keeper has refused to return the mobile phone to us.
Receipt no. 3105
Date 30.01.2017
Customer name : suman agarwal
6f chandranath chatterjee street
Kolkata-20
Iemi [protected]
[protected]
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Jun 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My name jitendra parihar ihad buy two Samsung power bank they are faulty please return it no [protected]
Samsung India Customer Care's response, May 25, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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