[Resolved] Samsung India — mobile warranty
Gugulshan.dev1993 on Mar 8, 2018
Sir, i have purchased my samsung j2 pro on 19 april 2017. I was facing some small problem with phone as it display was showing fluctuation while using it.
I have visited samsung service center. They are not providing me warranty by saying senseless excuses and saying that i have to pay 5000 rs for that.
It is in warranty why should i pay money for that. Please do something.
Complaint marked as Resolved Apr 12, 2018
[Mar 08, 2018] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Mar 09, 2018
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Samsung India Electronics Pvt Ltd
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