[Resolved] Samsung India — motherboard led tv . my service order no [protected]

Nalinam

from Attingal, Kerala

Address:

689647

Motherboard. UA40H5500ARLXL V-PB[protected], IN10BN9407228R550BF720613. As intimated by the service centre, pathanamthitta, Kerala, the motherboard order has been placed vide above quoted service order on 21.06.2018. After that nothing has been heard from them. Can you intimate me the present position of the complaint. The motherboard of my led tv damaged due to lightning. The complaint lodged your service centre at Pathanamthitta, Kerala, Pin 689647. The service centre intimated that the motherboard details mentioned above is not available in Kerala and Noida, India and they placed order for the same. Can you tell me to take how much time to get it.

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Aug 11, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd