[Resolved]  Samsung India — my samsung s9+

Address:

Bangalore, Karnataka

I had given my s9+ for a display change in Pristine Electronics & solutions which is a Samsung service center near BTM, bangalore on feb 19 2018, and they informed me that it will take 20 days or so to get that resolved, but post 20 days i have no response and asked me to wait as they will check on the same.

But from last 20 days showroom is closed. The executive who took my phone for service has come up with a complaint copy stating tht my phone is lost on 5/4/18, why will my phone go out of office?

How will Samsung do that, when i give my phone trusting them why will they send it outside. what is the use in trusting Samsung service center on our headsets. who is responsible for this act.

In the work order bill which was given to my i notice that the date is 19/2/17, lol, i bought my phone in aug 2017, this shows u are trying to cheat us, when asked about the same the executive told i wrote it by mistake and i trusted.

Now the service center is closed from 20 days god knows why? The only point of contact which i had i.e the executive is also not available on his mobile. neither the service center is picking the call.

In next two days in want my phone back else i will take it to the next level and show what i can do.

What kind of service you people provide is shown here. i will definitely escalate it to respective people if i don't get my phone in 2 days.


The worst service provided of all the mobile companies.

Thanks,
Manoj