[Resolved]  Samsung India — No single engineer is coming for samsung refrigerator service

Address:110032
Website:samsung

My refrigerator cooling is not working since 10 days and regarding this, i am also calling daily to samsung customer care service center, but they are not sending any engineer and they keep on saying that "engineer will reach your location by tomorrow". Every day i call they reply that "we have only 1 engineer for your district area and he wont able to come today". Its been 6 days i am trying samsung customer care numbers but all replies are same. My refrigerator cooling is not working at all due to which i cannot store food in the refrigerator. Hope, you will go through this complaint.
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May 27, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 25, 2017
Updated by seema_66
refriigerator model no. is : RT26ZBSS1/2009
contact no. : [removed]
Verified Support
Apr 25, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Apr 25, 2017
Updated by seema_66
where to share all these details??
Complaint comments 

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My name is rohit gill i have an issue regaring my overheatup of m i am using samsung galaxy a9 pro mobile

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