[Resolved] Samsung India — no support from customer care, kaithal | |||||
I & my family are using only samsung mobile from last 8 years. I have purchased samsung j7max on 1st oct 2017. On 4th oct. This mobile start finger touch, music volume & started hanging. I have contacted to samung care. They have updated software, but problem is not resolved. Two times software is updated. On 13-10-17, i have faced some problem again. I have contact to care to replace this set, but there response was unexpected. They are not ready to replace my phone. I was totally surprised. I can not expect such reply from samsung Earlier have referred to my friends to purchase same phone, but now myslef is facing such problem. Please support & do needful to replace my phone Was this information helpful? | |||||
Nov 18, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Oct 13, 2017 Bainsidhar Parida's response Pls help me to locate my Samsung J7 Galaxy smartphone Model number [protected]
Verified Support Oct 18, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
 2 Comments | |||||
Comments
I have lost my Samsung J7 Galaxy smartphone Model number-[protected] IMEI No-[protected].I want to track my Mobile or completely block it.All my personal data is with this phone.What is the procedure to track my Mobile.please help me to locate the above mentioned subject.
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I have purchased Samsung led tv 2 yrs back and now it's picture tube not working.
I raised a complaint against this in customer care they charge 20000 for picture tube.
Is this justifiable that a tv picturetube got damage is 2yrs.
I just want to know that what kind of product are you selling which got damage d in 2yrs.
I raised a complaint against this in customer care they charge 20000 for picture tube.
Is this justifiable that a tv picturetube got damage is 2yrs.
I just want to know that what kind of product are you selling which got damage d in 2yrs.
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