[Resolved] Samsung India — not given three free services during warranty period | |||
Air conditioner purchased online from flipkart on 5 may 2018 and installed a week later They have provided one service that too on my remember nearly after six month. Now again I reminded them on 6th June 2019 for free services they are telling you have to pay for service, you should have reminded on time. This is company excuse that I haven't reminded them on time . However it is not mentioned in warranty certificate that customer should remind them for their services Sincerely yours SK Kuer 91 [protected] [protected]@rediff.com Was this information helpful? | |||
Jul 18, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd