[Resolved] Samsung India

[Resolved] Samsung India — note 9

S sivaram666666 from Hyderabad, Telangana

I bought note 9 on 8th December.from next day I have spen cap loose and sounding.i went to service centre.they told at first it is manufactured like that only.i saw my friends mobile too.it is tight.then I went another time to service centre then they told that yes it is loose and they place new spen order.after 3 days they called that new spen arrived I went there it is not perfect.so there only they told we will place another.today 17th December no solution.and today from playstore apps not downloading sometimes.i called to customer care.they from smart tutor accessed my mobile and told that it may be software issue.so please help me with this.please provide me replacement or refund.i lost faith in Samsung customer services.they are not responding at all. Thanking you. Was this information helpful? No (0) Yes (0)
Dec 24, 2018 Complaint marked as Resolved No need any help.my last Samsung product. Samsung India customer support has been notified about the posted complaint. Verified Support Dec 18, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Dec 19, 2018 Updated by sivaram666666 Waste of time.no solution at all from Samsung. Dec 19, 2018 Updated by sivaram666666 Today 12th day.days are going on may be I lost my replacement time too.samsung service not at all good.really very wost. Verified Support Dec 26, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd
Add a Comment	Share
Submit Close