[Resolved] Samsung India — offer redemption problem

[Resolved] Samsung India — offer redemption problem

Z ZakiAhmad from Bengaluru, Karnataka

I bought note 10+ few days before. Used it with my sim. Unable to avail the offer of galaxy active watch with note 10+. After downloading samsung shop app.in for you section, when i press "see if i'm eligible".. It shows "unable to get imei" My mobile no. [protected] Product: note 10+ Imei: [protected] Version: android 10 Email address: me. [protected]@gmail.com +2 photos Was this information helpful? No (0) Yes (0)
Dec 30, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd
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Comments

Narayanannm

My Samsung TV needs speaker replacement as that has complaint. Clarity of sound is not there..bazz more..The model number is attached by photo upload here.

Samsung India Customer Care's response, Jan 7, 2020

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd