[Resolved]  Samsung India — wireless charger

Address:New Delhi, Delhi, 110068

Hi, my name is amit kumar and i have purchased my samsung galaxy s8 from samsung retail store citywalk and they promised me that u will recieve ur wireless charger within one week or so but now it has been more than one month now i bought it on 4th of aug 2017 order no[protected]. Plz someone tell me was the company promises were fake or its supposed to take more than 2 months.
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Oct 22, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My bill no. [protected] my name umashankar 15 day ago services centre not replace my phones please help me ritan my phone ya money
Samsung India Customer Care's response, Sep 19, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
[protected] is my ordar no. I ordared powar bank, sd card and blue tooth. But all product are not acording to add. I got duplicate powar bank, 64gb card in place of128gb, and last their is no blue tooth. In stead off I got headphone. So kindaly request send my money back. It was cash on dilevery . I got order at 30 august 2017.
Samsung India Customer Care's response, Sep 19, 2017
Verified Support
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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