[Resolved] Samsung India — phone hanging and auto switched off | |||
Hi team, I am also facing the same problem. I bought samsung j5 from delhi last year in oct maybe. Now it hangs and suddenly switched off automatically from last some weeks. I have to charge it again to reboot this phone. Please let me know what i have to do with this phone, should i have to through it in dustbin? I am awaiting for your response. Email:mdazazuddin.[protected]@gmail.com Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Sep 23, 2017 santosh zare's response h
Verified Support Sep 25, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 3 Comments | |||
Comments
Hi,
I went to Samsung care on 19th September 2017 for battery replace and they told me during the replacement of battery if something broken they will charge of it to me. How can I pay if during the replacement of battery if something broken in Samsung care, I can pay only for battery.
I went to Samsung care on 19th September 2017 for battery replace and they told me during the replacement of battery if something broken they will charge of it to me. How can I pay if during the replacement of battery if something broken in Samsung care, I can pay only for battery.
Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd