[Resolved] Samsung India — phone not delivered | |||||
Hi.. I bought Samsung phone from shop. Samsung.com on 12th April as it was committed that phone will be delivered in 2-4 days. Order no.[protected]. I am following with Samsung support team everyday, but getting only reply that they are awaiting revert from their backend team. Its already 9 days gone and i am asking them any information, they are giving only single answer.. I haven't seen such pathetic and unprofessional team in my entire life. Still i have no idea where my phone is.. I just request you to please cancel my order and refund my money immediately. Shop. Samsung is fraud website to loot people with third class support. Was this information helpful? | |||||
May 24, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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