[Resolved] Samsung India — Phone under warranty

isha131986

Address:	122018
Website:	www.samsung.com/in/home

I bought Samsung Note 5...4 months. All of the sudden it stop getting charged. I showed the phone in Service Center 201, Second Floor, Ava Court Mall, Opposite to Park Hospital, Chestnut St, Malibu Town, Sector 47, Gurgaon, Haryana 122018 they said the there is problem in display and they will charge 120018 for under warranty phone. How can it be possible when there was 1% percent battery left display was working fine. How can they claim for display issue. I am really disappointed with the service. I need strict action to be taken against Samsung so they do not be fool customer like this,

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Oct 6, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd