[Resolved]  Samsung India — poor response of service center

Address:

831017

My microwave is in non-working stage from last few days. I have tried to put a service request through the toll free numbers[protected], [protected], [protected] &[protected] many a times. The toll free numbers never get connected even after multiple attempts. Only once it got connected but the executive didn't respond at all. I called the authorized dealer from whom i bought the microwave. They were not even ready to listen my problem, just gave me another service center number ([protected]) & dropped the phone. I tried on that number a lady picked up the phone. I explained my problem to her. She noted down my address. But the her way of response was not proper or professional. Now i doubt whether she will take any action or not. I have purchased a number of samsung home appliances. This is the first time i am in need of service & i got this kind of experience. So now i realized i have done a blunder by choosing samsung. The photo of invoice is attached. My experience says samsung has the worst service in india in comparision to any other company.