[Resolved]  Samsung India — poor service from samsung service center vellore

Address:

vellore, 632001

Regarding your samsung ac-[protected]

My samsung air conditioner auto turned off. So i've complained to the samsung customer support and the customer support forward to the local service center (Vellore). The technician from the local vellore came to my place and unable to identify the issue and he said he will forward the issue to the senior team. However, he updated the status as an issue resolved. However, no septs had taken. I've made another complaint and the same happened again. The advice me to change the wiring and the ac stabilizer, i've done that but still, i'm facing the same problem. The technicians are unhelpful. I've contacted the samsung customer support for more than 20 times, my issue not yet resolved its been more than 18 months.

Kindly provide better training to your technicians and please resolve my issue. If possible kindly change the entire team and appoint some new people so that we can try at least they are able to identify the issue.