[Resolved] Samsung India — Poor service of android phone | |||
I am using mobile model : SM - G530H since 2 years. Recently my mobile became slow and used to hang very frequently. I went to nearest Samsung service at MOBILE SEVA at 103, 1st floor, Krishna grand, Marathahalli, Outer Ring Road Junction, BANGALORE - 560037. They told to update software and updated it. Since then battery dries very fast. I again went there. This time they kept the phone with them for 1 day. They told that there was problem with the port. They changed it and charged Rs.500. But still facing same problem which shows very poor customer service. I am not satisfied with their service and didn't expect this from Samsung. Please look into the matter. Was this information helpful? | |||
Feb 16, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
 1 Comment | |||
Comments
There's some problem with the audio of the tv. I hv tried by increasing the volume by the remote( which is functioning well) but the volume still is very low.
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