[Resolved] Samsung India — post sales service chennai | |||
Installation service post sales in chennai is deplorable. The team leader of the installation dept even suggests to go ahead and complain to the head office. Obviously samsung does not invest on training its staff to even speak courteously to a customer, not evenwhen samsung is at fault. Request no.[protected] purchased a refrigerator from dealer in chennai on 18/10/17. It is 21/10/17 samsung hasnt had the time to install the product because they are busy with "heavy diwali sales" Was this information helpful? | |||
Nov 30, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment