[Resolved] Samsung India — printers service

Prashant0002

from Imphal, Manipur

Address:

Dhanbad, Jharkhand, 826003

I have purchased a Samsung printer with the trust that it would provide services within 48 hours of complain. The printer got problem within 6 month and it is under warranty . When I called the customer care they have continuously postponed the date and when I requested for refund there is no reply from the company once complain was placed 2 months ago the engineer did not even touch the product and said its working fine . after that the same problem persisted and the company has postponed the date of complain from 18th of October and I did not get any result.

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Dec 12, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Samsung India Customer Care's response Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd